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Organizational Units

Organizational Units (OUs) are containers for devices. A device can belong to multiple OUs, and OUs can hold their own template assignments and variable overrides — so the same template applied at the OU level reaches every device in that OU without per-device wiring. Read about the layering model in Organizational Units and Policy Chain.

The Organizational Units page: six OUs, each with its status, device count and creation date

Each card shows an OU’s name, status, device count, and creation date. The … menu on each card lets you Rename or Delete the OU. Click anywhere else on the card to open its detail page.

Click + Create OU in the top-right to add a new OU. You only need a name; you can assign devices, templates, and overrides afterwards.

An OU's page, scrolled past its header: its information, the seven assigned devices, three assigned templates and one variable override

The header shows the OU’s name, status badge, creation date, and a Sync OU button that pushes the current computed configuration to every device in this OU in a single batch — handy when you change a shared template and want every member device to pick it up at once. When NetDefense can’t build the configuration of some of those devices, a Last sync: N devices refused card lists each one with its code and message — SNIPPET_AGENT_TOO_OLD for a device whose agent is too old for its rules, for example — and those devices keep their current configuration. See When a configuration can’t be built.

Cards on the page:

OU Information — name, status, device count, and timestamps. Assigned Devices — chips for every device in the OU. The × on each chip removes the device from this OU (it remains enrolled, just no longer a member). + Add Device opens a picker with the org’s other devices. Assigned Templates — every template that applies to this OU. + Assign Template picks one to add; the trash icon removes the assignment. Variable Overrides — variable values that override the organization-level value for devices in this OU. + Add Override opens the variable picker. OU-level overrides are themselves overridable at the device level — see Variables for the full chain.